1. If a patient
at a private dentist practice wanted to arrange an
appointment, expain the procedure for completing this.
Include the following items:
a. Method of record the details of the
patient i.e. names,
address, tel number, date/time of appointment, payment
received. Also include a section for the business to
indicate - a. if the work has been done; b. signature;
c. date; d. paid.
b. Explain how the patient would accept delivery of the
work carried out for example, sign for it.
c. Explain how the information collected above would be
achived on file.
d. How a business can retrieve information on customers.
