1.
Telephone role play. Demonstrate
you can use a phone systems using the following
features: call back, hold and call transfer. Demonstrate
that you answer the phone and deal with calls
effectively.
2. Describe the use of the following office equipment
(complete this table):
a. Photocopier
b. Laminator
c. Binder
d. Shredder
e. Other equipment such as: stapler, hole punch etc.
3. Using the
table above - explain how each of the above pieces of
office equipment is suitable for a particular job. For
example: a photocopier is ideal for producing business
documents such as minutes, agendas as it can reproduce the
materials and then collate them into a singel document. The
photocopier can also staple the paper and print back to
back if neccersary.
4. Explain how
each piece of equipment can contribute to providing admin
support.