A03 - Research and Analysis
1. Draw up an action plan with timescales on what research you plan to carry out and who this might involve.
Use this table if you find it useful.
PRIMARY RESEARCH
- Design a questionnaire to find out customers tastes and their needs for the product/service website
- Contact a local web designer to find out what kind of features attract customers
- Visit chosen business to find out the needs and what kind of products/services they want on their website
SECONDARY RESEARCH
Visit a range of websites and create a portfolio of examples by annotating them to show the following features (good and bad):
- availability (Hotels)
- image (Amazon)
- product information (Tesco)
- accessibility (W3.org - accessibility consultancy)
- security (Halifax)
- user-friendliness (BBC)
- aesthetics (Red Barn Coffee)
- ease of payment (Paypal)
