Unit Guidance
- Check your marks against grades here
Below is a set of materials that you can use to help guide and assist you through your coursework assignment:
Unit 2 - People In Business
Section B - Customer Service & Protection
Section C - Job Roles and Working Arrangements
Section C - Job Role Guidance Sheet
Section D - Recruitment and Training
Section D - Induction Training Checklist
Section D - CV & Letter of Application Checklist
Section D - How to annotate a letter
Section E - Tesco Industrial Dispute Case Study
General Guidance
Candidate Model/Exemplar Material