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Section B - Customer Service Question 3 Support

This question requires a paragraph on why customer service is important. The following 2 website links will be you to answer this:

Customer Service Theory

Importance of Customer Service at Portakabin

 

Learning Resources

Customer Service Online Tutorial

Improving Customer Service Online Tutorial

Customer Protection Online Tutorial

 

 

 

 

Latest news

29th January 07 - Year 9 Options: BTEC First Info now here

8th January 07 - Happy New Year! Section E (last one in Unit 2) hand in date: Friday 26th Jan

15th October 06 - Assessment for Learning Slides - each group needs to use relevent slides to help improve their grade (click here)

1st October 06 - New section added under unit guidance to check marks and grades (click here)